HDFC Bank Ltd Off Campus Drive - Fresher/Experience 2017 | Across India

HDFC Bank Ltd for All Graduates or MBA/PGDM - 2015/2016/2017 batch. For the more details about the drive given below.

HDFC Bank Ltd Off Campus Drive

Role                       :  Virtual Relationship Manager
Role Category        :  Financial Services/Stock Broking
Industry                  :  Banking & Finance
Experience              : 0 - 3 years.
Salary                     :  1.8 - 2.1 LPA
Employment Type   : Permanent Job, Full Time
Location                 : Across India (Ahmedabad, Ainapur, Hyderabad)

Key Skills:

  1. Sales Managers of respective products / location
  2. Product representatives
  3. VRM central team
  4. Marketing Dept.
  5. ATM Co-ordinator
  6. CPU & Backend operation teams
  7. IT Department for system related software / hardware issues

Job Description:

  1. Liaise with Post Office / Courier for deliverables related issues
  2. Vendor Representatives / Supervisors;
  3. Insurance Sales Managers;
  4. Mutual Fund House Representatives;
  5. Call handling as per defined standards.
  6. Accurate resolution for customer queries.
  7. Promoting Digital Banking services for a superior customer service experience.
  8. Profiling of customers in order to aid right cross-servicing of Bank products
  9. Accurate logging and resolution of complaints.
  10. Attrition control of customers.
  11. Regular interactions with the customers and pro-actively assessing customer needs.
  12. Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc.
  13. Ensure portfolio quality of relationship while racing considering eligibility.
  14. Monitor large amount movements and account closure from the deposit accounts.
  15. Ensure retention of customers

Candidate Profile:

  1. Planning and Organizing Skills
  2. Interpersonal Skills
  3. Sales and Influencing Skills
  4. Communication
  5. Knowledge of Competition
  6. Awareness of Banking regulations
  7. Credit knowledge when required
  8. Good Administrator

How to Apply HDFC Bank Ltd Off Campus ?

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